Efaucets Questions and Answers
What is eFaucets cancelation policy?
How can I request a return from eFaucets?
eFaucets outlines a clear returns process in eFaucets return policy. You should simply email customerservice@eFaucets.com or call their customer service team at 1-80*-891-0896 with your order number (starts with S) and the specific items you want to return. Their team will provide you with a Return Goods Authorization (RGA) and return label so you can mail the item back. Once you have been issued with an RGA number, pack the item you want to return securely in its original package or a standard brown box. If you decide to use the original package, ensure to remove any labels and barcodes. Print the return address label and affix it on the package. Drop off the package at the carrier’s shipping facility nearest to you. The company notes in eFaucets return policy that returns will take about two days to be received. They do not accept the return of products that had been installed.
How can I reach out to eFaucets customer service?
eFaucets Customer Service
- Phone Number: (800) 891-0896
- Email: customerservice@efaucets.com
- Mailing Address: eFaucets 840* 102nd Street, Suite 300 Pleasant Prairie, Wisconsin 53158 United States
Can I get a refund from eFaucets?
eFaucets refund policy states that the company makes refunds on returned items. Customers have up to 60 days to return the items. As per the eFaucets return policy, once your returned item has been received, it will be inspected and eFaucets will process you refunds less the shipping costs and any applicable restocking costs. eFaucets takes up to two days to receive and inspect the returned items and issue a refund. However, the amount of refund can take up to 30 days to reflect on your account.