Efaucets - Unprofessional Business Practices

13 of 84 Efaucets reviews

E-Faucets has extremely unprofessional business practices and customer service.I ordered and paid for an item 56 days ago.

During this time I was never updated that it was on back order UNTIL I contacted them in November. They processed my payment knowing it was on back order! It is now end of December and they STILL have not updated me or returned any of my correspondence. The order continue to show it was processed but NOT shipped.

I have been unable to reach an actual customer service representative.I have requested a refund, but have not received it.

This review is a subjective opinion of a user.
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More Review Details

Diversity of Products or Services
Customer service

Reason of review:
company never shipped item to me - 56 days after I paid
Preferred solution:
Full refund
Monetary loss:
$159
Product or service
Kovacs Lighting
Review category
Building Products
review #758564

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