Efaucets - Won't accept return of item that was incorrectly described on their website.
I purchased 3 kohler, landena model number 2215 sinks believing that they were 21 by 14 because that was the e-faucets web page showed their the items description. I opened one of the three boxes when they arrived and it looked like the picture and none of the boxes were damaged so I didn't open the others. When the contractor took the sink out of the box yesterday, we discovered that the actual size is really almost 24 by 16. Way too big for a standard sink cabinet (see pix). They are useless to me. Even though I offered to buy the 3 replacements from them and the error was because their WEBSITE DESCRIPTION WAS WRONG. They refused to take them back, even though the purchased was based on an error inn their item description.
attached a pix of their online description.
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- Product or service
- Efaucets Customer Service
- Review category
- Plumbing fixtures
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